Comcast Fusion / Xfinity Service Issues

You might be wondering what a Comcast Fusion / Xfinity Internet connection has to do with primary subject matter of this website. Since I work mainly from my laptop and remote locations for clients, having access to the Internet is CRITICAL!

I’ve experienced issues in Seattle and now Portsmouth, NH accessing the Internet from a Fusion hotspot / Xfinity connection powered by Comcast.

Here’s a basic overview of the issue:

I access the Internet for a period of time then I am unable to access any of the domains or websites that I’m working on from Xfinity / Fusion Hotspot. After calling Comcast / Xfinity directly in Seattle on two separate trips I was able to get this issue resolved. The websites are always on the same Class C block of IP’s as I’m accessing a dedicated web-hosting server.

Here in NH however, the issue had to be escalated…I’m waiting to hear back from someone on what the long-term solution to this issue is.

This is a major issue for hotels using Fusion Hotspot service from Comcast as the guest feels like the hotel is at fault. High availability Internet access is no longer a requirement just for technology workers, but also the general public.

I’m going off of the assumption that my use of Fusion hotspot service transferring files via FTP, multiple logins, etc. does something to trigger some sort of blockage. I did find a temporary work-around. Using a service that creates a VPN or blocks / changes my IP address allows me to gain access to web hosting server so I can continue to work on websites remotely.

If you work for Comcast / Xfinity / Fusion Hotspot please share this with business support to come up with a long-term solution for high-end web workers that might stay at one of your clients hotels.

Below will be a growing list of hotels that use Comcast Fusion Hotspot service:

  • Holiday Inn


If you experience service issues at a hotel using Comcast Xfinity / Fusion Hotspot service please comment below so I can add the hotel to this list.

A note to hotels that want to attract business users / clientele; Not having 24hr. access to support is not acceptable. It is amazing that at fairly large hotels there can only be one person on staff that knows anything about IT related issues. My case here in NH the only person who knows anything about the Internet went home for the evening. Fortunately, the night person was able to get him to respond with the support number for the Fusion hotspot service.

Hotels need to have an Internet service escalation plan in place along with support numbers for the one-off issue(s) technology workers may experience when working and traveling.


Local Citation Sites Dallas

I found a great resource recently for local citations in Dallas. BrightLocal has a complete list of citation sites to help you get your business to rank locally.

Local Citation Sites Dallas

Citation sites are important to help validate your business and help your website to rank well locally. Citation sites typically fall into two categories. They are free or paid sites. It is possible to get your site to rank well locally using just free citation sites.

Check out the lists above. If you are having trouble getting your site to rank well locally, some citations might just be what your website needs.


Is Google Adwords Reaching Critical Mass?

While creating a fairly simple campaign for a client recently I encountered an error message from the Google Adwords platform that I have not seen or recall noticing in recent memory. “Users don’t search for this term very often on Google properties, so it is not eligible to trigger your ads”. That statement brings several thoughts to mind for me:

  • Who cares if it is not a high-volume keyword. Google should deliver an ad for any relevant keyword / ad combination that an advertiser creates to promote their product / service
  • Is Google now forcing advertisers to use less relevancy  therefore increasing overall ad spend?
  • Recent and documented changes to Adwords has all but eliminated exact match keywords again forcing advertisers to deal with irrelevant keyword phrases including misspellings and close match variants
  • It is now more important than ever to include organic SEO and other forms of traffic generation for keywords that Google is claiming will not trigger an ad


This brings me to another question that I would love for some of my other Adwords colleagues to weigh in on..

Has Google Adwords reached critical mass? I can’t believe that Google is intentionally forcing Adwords customers to target less relevant terms / keyword phrases to just increase revenues…it seems to go against the very nature of Google trying to deliver the best and most relevant search results possible. Yet, for very local terms that Google supplies search numbers for they force advertisers to compete with broad national terms to get an ad to trigger.

This along with the fact that Adwords has eliminated essentially exact phrase match, misspellings and close variants indicates possibly that the Adwords platform has reached some sort of critical mass and can no longer deliver highly targeted exact match ads that advertisers once enjoyed.

So what does this mean in the long run for Adwords advertisers? If the ability to create highly targeted ads has been diminished advertisers will end up paying more to compete for the broader terms that Adwords is forcing them to bid on.

Again, I’d like to see some other Adwords professional weigh in on this.

Also noted that Adwords is changing URL entered into destination URL field by appending with “www” and display URL is now all lower case.


Note about the author: Currently manage $200,000+ monthly ad budget on Google Adwords, Bing / Yahoo generating 20,000+ leads each month for clients in multiple niches.


Honest Video Essence Review – Traffic Essence Review

Review of Video Essence and Traffic Essence

Lately I’ve been trying to cut back on the number of WordPress plugins / themes that I purchase because I get way too busy to actually implement or use them on a a day to day basis. Yesterday while in a marketing forum I frequent there was some buzz and chatter about a video curation theme and plugin. I decided to purchase along with several other people in forum and see how fast we might be able to set up…I already had an active domain and thought I would simply install the theme and be off to the races as the promotional video for “Video Essence” demonstrates.

Like others in the video forum, excitement turned quickly into disappointment.

Here are some of the issues I have / had with Video Essence and Traffic Essence:

  • The curation plugin never served any video results for anything trending (plugin default) or simple keyword phrases I entered that generate numerous results on Youtube
  • No disclosure up front on server requirements…only after you purchase will you see what server requirements are to use Video Essence theme / plugin
  • The claim of 120 channels with Traffic Essence is based on purchaser manually  creating up to 40 accounts on 3 web 2.0 sites.

After talking with several users this morning in video forum other purchasers are requesting refunds as well. This is a a product where the sizzle definitely tasted better than the steak.

Only after purchasing Video Essence will you discover that you need to run at least PHP 5.4 and Mcrypt PHP extension.

Video Essence Review - Server Requirements

When trying to curate videos with Video Essence I never got beyond this point or could get any results to display.

Video Essence Review - Video Curator Functionality

Traffic Essence relies on the purchaser creating up to 40 accounts on, Tumblr, and Blogger. This should be disclosed up front vs. making potential buyers think the 140 channels are built into the plugin.

Traffic Essence Screenshot

Again, myself and several other competent video marketers were not able to get Video Essence working. If you have better results and some working examples please feel free to comment and share your results here. I hope you found this Video Essence and Traffic Essence review helpful.

Apple OSX Yosemite Outbound SMTP Mail Issues

If you recently did the Yosemite update on your Mac / Macbook, you might have experienced some issues with outbound / SMTP email. Here is a great starting point in Apple forums to help resolve your issue.

Unfortunately, I’m still experiencing outbound email issues and will update this post and additional links once everything is finally resolved. It also appears that the recent Yosemite update to Apple OSX is generating numerous issues for Mac users.



KeywordXP Review | Honest Review of KeywordXP

Honest KeywordXP Review

I was excited about trying out KeywordXP as I’ve purchased some great products by Paul Clifford in the past. Unfortunately, there was one thing that caught me off guard…the license agreement:

keywordxp review

KeywordXP employs various methods including cookies to track your use of their product and reserve the right to use and sell any anonymous data they collect on keyword searches, volume, etc.

I have a major issue with this…I love purchasing great tools, but I don’t want my use tracked or usage data sold.

I’m requesting a refund on KeywordXP and unable to write a review on how good or poorly the product performed as I can’t get past the notion of my search activity being tracked whether anonymous or not.

What are your thoughts on software / app developers tracking your activity?

Think about the implications? You invest a bunch of time researching your niche and then all of your search activity can be sold to a potential competitor.

I also feel it is a slight conflict of interest for a software developer whether it be KeywordXP or any other Internet marketing tool to ask me to trust them to use their tool(s) and then sell my usage data.

Sorry Paul Clifford and KeywordXP, I’ll have to pass on this tool for now.

KeywordXP Review

Maybe in the near future Paul will give users the ability to turn off tracking.

30 Seconds Content Curator

30 Seconds Content Curator – Review and Demo

Follow me as I demo and review several tools created by Patrick Tuttle. I will be building out a new website using “30 Seconds Content Curator” and a new sitemap tool. In addition to  Patrick’s tools, I will list and provide video demos of all the tools I use for the development of “” our demo website.

30 Seconds Content Curator Demo Video

[vsw id=”Q-yaNx_nGv8″ source=”youtube” width=”425″ height=”344″ autoplay=”no”]

Get Your Copy of 30 Seconds Content Curator Plugin